75bk Privacy Policy — How We Protect Your Personal Data
Your privacy matters to 75bk. This Privacy Policy explains precisely what personal data we collect from Bangladesh players, why we collect it, how it is stored and protected, and the rights you hold over your own information. We are committed to handling your data with transparency, integrity, and care.
Minimal Data Collection
75bk collects only the personal information that is strictly necessary for account operation, identity verification, and payment processing. No excess data is collected or retained.
256-Bit Encryption
All personal data transmitted between your device and 75bk is protected using 256-bit SSL/TLS encryption. Stored data is encrypted at rest using industry-standard protocols.
No Data Sales
75bk does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. Your data is never monetised outside the scope of delivering your account services.
Your Rights Upheld
You have the right to access, correct, export, and request deletion of your personal data at any time. Contact our support team to exercise any of your data rights free of charge.
75bk collects personal data from players in Bangladesh through several channels: during the account registration process, during KYC identity verification, through your activity on the platform, through your communications with our customer support team, and through automated technical systems such as cookies and server logs. The specific categories of data collected are described below.
Registration and Account Data
When you create a 75bk account, we collect the following information: your full legal name, date of birth, email address, mobile phone number, and a username and password of your choosing. This information is required to create and maintain your account, to verify that you meet the minimum age requirement of 18 years, and to enable secure login to the platform.
Identity Verification (KYC) Data
To comply with anti-money-laundering (AML) obligations and to confirm your identity and age, 75bk may request copies of the following documents: a government-issued national identity card (NID), passport, or driving licence; a recent utility bill or bank statement as proof of address; and proof of ownership of the payment method used to deposit funds (for example, a screenshot of your bKash or Nagad account showing your registered name and number). KYC documents are stored securely and reviewed only by authorised compliance personnel.
Financial and Transaction Data
When you make a deposit or request a withdrawal, 75bk records the transaction amount, date and time, payment method used (such as bKash, Nagad, Rocket, Upay, or bank transfer), and the transaction reference number. We do not store full payment card numbers. For mobile financial services such as bKash and Nagad, we retain only the last four digits of your registered mobile number as a reference identifier.
Betting and Gaming Activity Data
75bk records all bets placed, games played, wager amounts, outcomes, and account balance changes generated through your use of the platform. This data is used for account management, dispute resolution, fraud detection, and responsible gaming monitoring. Betting history is retained for a minimum of five years in accordance with standard financial record-keeping practices.
Technical and Device Data
Our servers automatically collect certain technical data when you access the 75bk platform, including your IP address, device type, operating system, browser type and version, screen resolution, session duration, pages visited, and referring URL. This data is used for platform security, fraud prevention, and service optimisation. It is not linked to your personal account profile for marketing purposes.
| Data Category | Examples | Purpose |
|---|---|---|
| Registration Data | Name, email, mobile, date of birth | Account creation, age verification, login |
| KYC Documents | NID, passport, proof of address | Identity verification, AML compliance |
| Financial Data | Transaction amounts, payment method references | Payment processing, withdrawal verification |
| Betting Activity | Bets placed, game history, wager amounts | Account management, dispute resolution |
| Technical Data | IP address, device type, browser version | Security, fraud prevention, optimisation |
| Support Communications | Live chat transcripts, email correspondence | Service delivery, complaint resolution |
75bk processes your personal data only for specific, clearly defined purposes. We do not use your data in any way that is incompatible with the purposes stated at the time of collection. The primary purposes for which 75bk processes personal data are as follows:
Account Management and Platform Access
Your registration data is used to create and maintain your 75bk account, to authenticate your identity at login, and to enable you to access the full range of betting, casino, and payment features available on the platform. Without this data, we cannot provide you with a personalised account service.
Payment Processing and Financial Record-Keeping
Transaction data is used to process BDT deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer. Financial records are maintained to comply with standard accounting and anti-money-laundering requirements, and to resolve any payment disputes that may arise between you and 75bk.
Identity Verification and Fraud Prevention
KYC data and technical device data are used to verify that you are who you say you are, that you meet the minimum age of 18, and that your account activity is consistent with legitimate personal use. Where our fraud detection systems identify anomalous behaviour — such as multiple accounts registered to the same device, or unusual transaction patterns — we may conduct a manual review of the associated account. Data processed for fraud prevention is handled strictly by authorised personnel and is not shared more widely than necessary.
Responsible Gaming Monitoring
Your betting and gaming activity data is monitored by 75bk's responsible gaming systems to identify patterns that may indicate problem gambling behaviour, such as rapidly escalating wager amounts, extended unbroken play sessions, or repeated requests to reverse self-exclusion decisions. Where such patterns are detected, our support team may contact you proactively to offer information about our responsible gaming tools.
Customer Support
Communications you send to 75bk via live chat or email are used to respond to your queries, resolve disputes, and improve the quality of our customer service. Support transcripts may be reviewed by supervisors for training and quality assurance purposes. They are not used for any marketing or profiling purpose.
Platform Improvement and Analytics
Aggregated, anonymised technical data is analysed to understand how players navigate the 75bk platform, which features are used most frequently, where technical errors occur, and how the platform's performance can be improved. This analysis does not involve your personal data in identifiable form — individual players are never singled out in platform analytics.
75bk does not sell your personal data to any third party. We share personal data only where it is strictly necessary to deliver the 75bk service, to comply with a legal obligation, or to protect the security and integrity of the platform. The categories of third parties with whom 75bk may share your data, and the basis for doing so, are set out below.
Payment Service Providers
To process your BDT deposits and withdrawals, 75bk shares the minimum necessary payment reference data with the relevant mobile financial service operators and banks, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. This data is shared solely for the purpose of executing your requested transaction and is governed by the payment provider's own privacy terms.
Identity Verification Partners
To fulfil our KYC and AML obligations, 75bk may use third-party identity verification service providers to assist in authenticating the documents you submit. These providers are contractually bound to process your KYC data solely for verification purposes and may not use it for any other commercial purpose. All third-party KYC partners engaged by 75bk are required to maintain data security standards equivalent to those described in Section 6 of this policy.
Game Content Providers
75bk hosts casino games and live dealer content from third-party software providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, among others. When you play a game hosted by one of these providers, your gameplay session data — including bet amounts and game outcomes — is processed by the relevant provider's platform. Game providers do not receive your name, contact details, or payment information. They receive only a pseudonymous player identifier and the session data necessary to operate the game.
Legal and Regulatory Disclosure
75bk may disclose your personal data to law enforcement agencies, regulatory bodies, or other competent authorities if we are required to do so by applicable law, court order, or regulatory directive. In cases involving suspected fraud, money laundering, underage gambling, or match-fixing, 75bk may proactively report relevant player data to the appropriate authorities without prior notice to the account holder.
75bk retains personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or for as long as required by applicable law. The retention periods applied to each category of personal data are set out below.
| Data Category | Retention Period | Basis |
|---|---|---|
| Account Registration Data | Duration of account plus 5 years after closure | AML compliance, dispute resolution |
| KYC Documents | Duration of account plus 5 years after closure | Regulatory and legal obligation |
| Transaction Records | Minimum 5 years from transaction date | Financial record-keeping requirements |
| Betting and Game History | Minimum 5 years from activity date | Dispute resolution, responsible gaming audit |
| Support Communications | 2 years from the date of the interaction | Quality assurance, complaint management |
| Technical / Device Logs | 90 days from collection | Security monitoring, fraud detection |
| Analytics Data | 12 months (anonymised; no individual retention) | Platform optimisation |
When the applicable retention period expires, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with any individual player. Where data is anonymised rather than deleted, the anonymised dataset may be retained indefinitely for aggregate statistical analysis.
If you request the deletion of your personal data before the end of the applicable retention period, 75bk will assess the request against its legal obligations. Where a legal obligation to retain the data exists — for example, under AML legislation — 75bk may be unable to fulfil the deletion request in full until the mandatory retention period has elapsed. In such cases, we will inform you clearly of the specific data categories that cannot yet be deleted and the reason for the delay.
75bk takes the security of your personal data seriously and maintains a comprehensive set of technical and organisational safeguards to protect it against unauthorised access, accidental loss, alteration, or disclosure. The core security measures in place are described below.
TLS 1.3 Encryption in Transit
All data exchanged between your browser or mobile device and the 75bk platform is encrypted using TLS 1.3, the current industry standard for secure data transmission.
Encryption at Rest
Personal data stored in 75bk's databases is encrypted at rest using AES-256 encryption. Database access is restricted to a small number of authorised personnel and is logged for audit purposes.
Firewall and Intrusion Detection
75bk's infrastructure is protected by enterprise-grade firewalls and real-time intrusion detection systems that monitor for unusual access patterns and block suspicious requests automatically.
Access Controls
Internal access to personal data is governed by strict role-based access controls. Staff members access only the data categories required for their specific job function. All access is logged and reviewed regularly.
Regular Security Audits
75bk's platform and infrastructure undergo periodic security assessments and penetration testing by independent security specialists to identify and remediate potential vulnerabilities before they can be exploited.
Breach Notification
In the unlikely event of a data breach that poses a risk to your personal data, 75bk will notify affected players promptly and take all reasonable steps to contain the breach and prevent recurrence.
While 75bk implements robust technical and organisational security measures, no online platform can guarantee absolute security. You also play an important role in protecting your account data by using a strong, unique password, enabling two-factor authentication, and never sharing your login credentials with any other person.
As a 75bk player, you hold a number of rights with respect to the personal data we hold about you. These rights can be exercised free of charge by contacting our customer support team at any time. 75bk will respond to all valid data rights requests within 30 calendar days. In cases of complexity or high volume, we may extend this period by a further 30 days, in which case we will notify you of the extension.
Updates to This Privacy Policy
75bk reviews and updates this Privacy Policy periodically to reflect changes in applicable law, changes to our data processing practices, or changes in the services we provide. When material changes are made, the updated policy will be published on this page with a revised effective date shown at the top of the document. For significant changes that affect your rights, we will send a notification to your registered email address at least 7 days before the revised policy takes effect. Your continued use of the 75bk platform after the effective date of any revision constitutes your acceptance of the updated policy. We encourage you to review this page periodically to remain informed of how your data is being handled.
How to Contact Us About Privacy
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how your personal data has been handled by 75bk, please contact our customer support team via live chat — available 24 hours a day, 7 days a week. You may also reach our support team by email at the address listed in the footer of this page. All privacy-related inquiries are handled by our dedicated data protection team and will receive a response within 5 business days.
When submitting a data rights request, please provide your registered username or the email address associated with your account so that we can verify your identity before processing the request. 75bk will not action data rights requests from unverified contacts, as doing so would create a risk of unauthorised disclosure of your personal data to third parties.
Your Privacy Is Protected at Every Step on 75bk
Now that you understand how 75bk handles your personal data, explore the platform with confidence. Visit our FAQ for quick answers, review our responsible gaming tools, or log in to manage your account settings and privacy preferences.